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FAQs for Your Style Handbook

Your Ticket to Smooth Sailing Through Style Inquiries

General

We offer a hassle-free 30-day return window for unworn and undamaged items. Check out our Returns & Exchanges page for details.

Simply browse our fashion categories, use the search bar for specific items, or explore our curated collections for effortless shopping. 

Yes, we prioritise your privacy. Our secure servers and strict data protection measures ensure your information remains confidential. 

Payment

Unfortunately, the payment method cannot be changed once an order is placed. Please double-check your payment information before completing your purchase.

Absolutely! We use industry-standard encryption technology to ensure your payment information is secure and protected during the transaction.

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment methods for your convenience. 

Orders

We sincerely apologise for any inconvenience. Please contact our customer support team immediately, and we'll arrange a replacement or refund as per our policy.

Orders are typically processed within 3-7 business days. Shipping times vary depending on location, but you can find estimated delivery times during checkout.

We understand that plans change. Please contact our customer support team immediately, and we'll update your shipping details.

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